
Property Investment
Private Property issue #147 - How fast do rents increase?
Find out what’s really happening with rents in NZ - why they’re flat, when they might rise again, and what landlords can do to attract tenants in today’s market.
Property Management
3 min read
Author: Andrew Nicol
Managing Director, 20+ Years' Experience Investing In Property, Author & Host
Every property investor fears it: the tenant who just stops paying rent.
And it looks like over 1 in 20 tenants get seriously behind in New Zealand!
So this week, let’s talk about how often your tenant WON’T pay the rent on time.
According to NZ Property Investor magazine, around 6% of tenants get seriously behind on their rent.
(So serious that they end up going to the Tenancy Tribunal!)
And that made me want to do something bold and risky.
I own a property management company. It has two offices – one each in Auckland and Christchurch.
And this week I thought: “What if I open my books? What if I show you the data about how many of our tenants are behind on their rent?”
This is something (as far as I’m aware) that no other Kiwi property management company has ever done.
But, we’re building the most transparent property management company in the country. So I want to do what no one else will.
Let’s pull back the curtain.
It’s the industry jargon for a tenant who gets behind on their rent.
That means that 98% of tenants in Christchurch pay their rent on time.
And 96% of tenants in Auckland pay their rent on time.
Though on the flip side, that means 1 in 50 tenants in Christchurch are behind on rent, and 1 in 25 in Auckland.
In a book of 100 tenants, 96-98 pay on time, 2-4 are behind.
Here’s how we compare to the industry average:
Ahead of the industry average. That’s good.
That means fewer headaches and more rent in your bank account.
But would you have guessed that Auckland tenants are more likely to fall behind?
The Auckland and Christchurch rental markets are different.
In the last 3 months of 2024, over 6,000 landlords took their tenants to the Tenancy Tribunal.
But Auckland has both more people … and a higher % of people who rent.
Once you adjust for all those differences, Auckland tenants are 1.9x more likely to fall behind on their rent. (Compared to Christchurch tenants).
That lines up with the data I’m seeing across my two offices.
Now, you might be thinking, “I’ve never missed a rent payment in my life – why do other people?”
The reasons are pretty human:
Christmas holiday spending is another one.
We see a small spike in rent arrears every December and January. That’s when people are stretched: buying gifts, travelling, taking time off.
But by February, things usually settle down again.
Now, we could pretend that tenants pay on time. All the time.
But that’s not true.
And I’d rather be honest with you than ignore one of the major concerns you might have.
Let’s face it – most property investment companies would rather you didn’t know this. It’s inconvenient. It doesn’t sell the dream of investing.
It doesn’t look great to say: Hey, this is how often your tenant won’t pay their rent if you work with us.
But I’m also proud that we are beating the industry average.
And it also reminds me of horror movies. (Stick with me on this.)
You know, in a horror movie, how the monster is most terrifying when you can’t see it?
You hear the creature coming, you see them in the darkness, and it scares the bejezus out of you.
But as soon as you see the monster … it’s a bit less scary. Because then you know what you’re dealing with.
It’s the same in property. If you’re worried about what could go wrong … that’s scarier than having the data and knowing how often things do go wrong.
So here’s the data. Here's the monster.
Once you’ve seen it, you can tame it.
Managing Director, 20+ Years' Experience Investing In Property, Author & Host
Andrew Nicol, Managing Director at Opes Partners, is a seasoned financial adviser and property investment expert with 20+ years of experience. With 40 investment properties, he hosts the Property Academy Podcast, co-authored 'Wealth Plan' with Ed Mcknight, and has helped 1,894 Kiwis achieve financial security through property investment.